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Packages are generally dispatched within 3-5 days after receipt of payment and are shipped via EMS Korea (Express Mail Service), UPS, Fedex, USPS, DHL or TNT. Choice of carrier is mostly in hands of our suppliers and forwarders. Parts shipped by EMS arrive to your address within one week!
Shipping includes handling and packing as well as postage costs. Handling costs are fixed, whereas transport costs vary according to total weight or dimensions of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping costs will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Please allow 24-72 hours for your order to be processed. With-in that time frame we urge you to frequently check your email, so that any questions we may have about your purchase can be answered.
Shipping time for continental North America is from 1-7 days for smaller shipments and 7-14 days for larger packages. Large items like hoods and body kits sometimes require longer time for shipping 3-6 weeks, depends on form of transport you choose, air freight or sea freight for parts made in Korea. Body parts and hoods made in USA arrive to you faster if you are located in continental U.S.
Shipping time also depends on availability of certain product and in many cases particularly body parts and special performance parts are not in stock at manufacturers location and some time is needed for manufacturing process.
For all other parts of the world shipping time is from 7-14 days for smaller shipments and 14-30 days for larger packages. Large items like hoods and body kits sometimes require longer time for shipping 4-7 weeks.
Shipping time also depends on product availability (out of stock, backorder and special order items) and your location. Mentioned shipping times are just approximate and you will be notified with more precise info before your order is processed. If parts are out of stock, on back order or discontinued you are also notified shortly after your order and your payment refunded unless you want to purchase some other items instead.
WE DO NOT HOLD ANY ITEMS IN STOCK AT OUR LOCATION!!! ALL PARTS ARE SHIPPED DIRECTLY FROM MANUFACTURERS OR OUR SUPPLIERS AND/OR SHIPPING FORWARDERS!
If customer decides to cancel order after parts have already been ordered, we charge 20% restocking fee!
Parts are considered in stock if in stock by manufacturers or suppliers. Body kits are made to order in 2-4 weeks time, 1 week is needed for handling and 2-4 weeks for sea freight shipping. Other smaller parts can take from few days to a few weeks before they are ready to ship out. No general rule can be applied here.
Please note that ALL of the KOREAN made products are shipped from Korea by either manufacturers or one of our several suppliers.
ALL U.S. made products are also shipped by manufacturers or our U.S. shipping forwarder.
Parts made in Europe are shipped either directly from manufacturers or by us. Certain exceptions may apply to all mentioned options.
If you are ordering bigger quantities of one product (more than 1) please contact us for correct shipping quote. All prices displayed are for one product if not stated otherwise. For any kind of info please contact us using our contact form.
TuscaniCustoms is not responsible for any import taxes and customs fees! Customer is responsible to pay all import duties!
We ask that you research your product thoroughly before making your purchase as some products can not be returned!